After-sales online service for your POS system.
Press the button of you operating system and to download our remote support tool. Don´t forget to call us to 952 460 945 before start an assistance request to know what technician is available to help your.
Technical support options
Bartolomé Consultores offers you different posibilites to acquire our Helpdesk and technical hotline services. Obtain our technical services and seize all the benefits together with the best guaranteed assistance
Basic Support
Extended Support
Integral Support
- For a detailed information of support and hotline options, contact us by web contact form, by phone at 952 460 945 or by email atencioncliente@bartolomeconsultores.com
Frequently Asked Questions
The following are some of the most frequently asked questions of our customers, if you have any other different question, contact us
¿What benefits offers me to acquire these services?
¿Is this service necesary to have support?
Under no circumstances. This services represents a number of benefits available for the customers that acquire it. You could always could demand our services at your place o at our facilities under our current sales
Does this contract represent an extension of our system warranty?
Does this contract include any service demanded to Bartolomé Consultores?
¿Could I contract technical service for one of my business and use it in others?
Unfortunately, no. Every single support contract is joined to a specific place (and the software licences installed there). Every single place needs his own contract of technical service to access to the benefits that this represents.
Pregúntanos lo que quieras y te responderemos en la mayor brevedad posible. No olvides indicarnos sobre que va tú pregunta.
