Services

Un completo grupo de profesionales trabajando para usted

Our Services

At Bartolomé Consultores have different and succesives stages well stablished and structured, studied to optimize the efficiency of our systems and being any one of them a fundamental piece of the process. Cash registers and POS services

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Study

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Planning

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Implementation

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Service

Departments

We split the stages in different and specific departments designed for each one of your business needs. Formed by a group of professionals, we will try to give you the best solutions and best service possible. Don´t doubt and trust in us to install your POS system.

Engineering, consulting and research

We study the specific requirements of our customers and search for the right solutions for them. Against more challenging situations, our engineering department will study, offer and budget an POS system implantantion option adequated for every single customer and, in that way, could reach the right solution for your business.

Implementation of solutions

We planify the implantation of the selected POS solution. We organize in detail every single point that could affect to our instalation: delivery of previous plans (Data network architecture and distribution, mains, protections…), work visits, data input, training, new user support…

Technical support department

We offer to our customers an after-sales and technical support department with the following services:

  • Home assistance. On-site technical support to the implementation of new POS solutions
  • TELEMATIC REMOTE SUPPORT (we get access to you system from our office by ADSL, UMTS/3G…)
  • Telephonic Hot Line support (Help Desk support by a qualified technician)

Implementation of solutions

Our training department is prepared to guide you through the learning process of your POS system just after or before of the implantation.

  • We have training rooms before instalation to solve all the doubts with the purpose that our customers could have maximum control of the POS and control software
  • On-site training service for the customer that need it and can not move to our facilities in Fuengirola

Department of logistics

We have a diary home delivery service of consumables thermal paper, ink ribbons for dot-matrix printers, repair equipments or cash registers, documents… For the province of Málaga, Fuengirola, Marbella, Torremolinos, Benalmádena…

Department of marketing

Our department of marketing have the responsibility of transmit all the insteresting offers to improve your system as well as show you the benefits and options of contract our technical support service

We are located in the province of Málaga, we offer sales, reparations or maintenace service to all Spain, mainly in these cities:

  • Madrid
  • Marbella
  • Fuengirola
  • Mijas
  • Estepona
  • Málaga
  • Torremolinos
  • Alhaurín
  • Benalmádena y Arroyo de la Miel
  • Sevilla
  • Córdoba
  • Granada
  • Cádiz
  • Jaén
  • Ciudad Real
  • Santander…